Based in Sharjah in the UAE. We have one of the most modern and vibrant telephone research centers in the GCC.
We conduct in depth surveys by telephone using well trained interviewers and regional researchers from over 15
state-of-the-art workstations. S.W.A.T. RFF enables its clients to remotely monitor the progress of the fieldwork
and access our database of recorded interviews. Data collected through telephone surveys generally have minimal
missing or erroneous data. Primarily because it offers the opportunity for personal assistance. They also allow
for relatively quick data collection.
Face to Face
With over 200 skilled interviewers, S.W.A.T. RFF can capture insights anywhere in the Arab world.
Our face-to-face services include street intercepts, door-to-door surveys, central locations and sample tests.
Our interviewers are equipped with the latest interviewing technology including iPads for precise, quick-uploading using
a well controlled methodology.
Online
We provide this cost effective, multimedia, state of the art technology solution that enables
web surveys with up-to-the-minute features that keep respondents engaged. In the end, the findings are
high quality and extremely accurate data is provided.
B2B
S.W.A.T. RFF is well versed in interviewing difficult to reach respondents. Since 2007, we have interviewed
hundreds of C-level Executives, Directors and Senior Management in large, medium and small companies.
Omnibus
Contact us to get more information about our Omnibus research including timing, sample and cost.
Recruitment is accomplished due our past and current successes. S.W.A.T. has strong reputation in the
research industry for recruiting to proper, targeted respondents. Our recruitment team uses multiple methodologies
to ensure a quick turnaround for respondent groups.
Panel Recruitment
Face to Face recruitment
Telephone recruitment
In Store Recruitment
Moderation
Our services in Qualitative research go from the recruitment stage to the moderation stage.
Focus groups / mini focus group moderation
Viewing Facilities & Logistics
S.W.A.T. RFF has its own viewing facilities in Sharjah covering Dubai & Sharjah. In addition, we have
partnered with the best venues to provide premium services at affordable rates.
S.W.A.T. RFF is fully equipped to provide all required equipment including but not limited to:
Audio/Video Recording
Presentation Tools
Video conferencing
In-Depth Interviews
Our highly skilled and well trained team are proficient in conducting in-depth interviews with all levels of
respondents such as C-Level Executives, Doctors, Senior Management, Entrepreneurs to name a few.
Ethnographic Research
S.W.A.T. RFF has conducted more Ethnographic studies than any Research Agency in the region.
We have a well-trained team with exceptional experience and confidence when conducting sensitive types of research.
From Banking to Retail to Food & Beverage, S.W.A.T. RFF Mystery Shopping programs provides the highest
quality results from small to large scale projects. Our unrivaled ability to recruit mystery shoppers with
matching profiles to suit the client's need, puts us among the top Mystery Shopping providers. Additionally,
we have strategic partnerships with top global providers offering Mystery Shopping online reporting which allows
our client's instant access to the detailed results 24 hours a day.