Unmatched and unprecedented in the region

The Meaning of Us

Founded in early 2007, SWAT Research (SWAT) is an agency specialising in market research fieldwork.
S - Strategic: Reflects our focus on strategic insights and planning.
W - Wide-reaching: Signifies our extensive market coverage and reach.
A - Analytical: Highlights our commitment to data analysis and research.
T - Tactical: Emphasizes our ability to execute precise and effective market strategies.
Likewise, SWAT was created in a competitive research market to perform not only regular research fieldwork operations but also duties that go beyond the capabilities of other research agencies. SWAT , in compliance with the ICC/ESOMAR International Code of Marketing and Social Research Practice, handles difficult research fieldwork operations using all research techniques: 1. Quantitative (e.g., face to face interviews, telephone, online, business to business [B2B], and omnibus) 2. Qualitative (e.g., focus groups recruitment, focus groups moderation, in-depth and ethnographic research) 3. Mystery shopping 4. Competitive intelligence 5. Market research auditing 6. Data mining 7. Secondary data collection
SWAT Research has offices in UAE (Dubai, Sharjah & Abu Dhabi), Saudi Arabia (Jeddah), Lebanon (Beirut), Egypt (Cairo). Our fieldwork teams along with our partners are successfully handling regional research projects covering the MENA region.

Solid Experience

SWAT Research team have more than 30 years of exceptional combined experience. With a massive focus on regional research operations and International companies.

Cost Effective Solutions

Not only do we provide cost effective solutions, we advise our clients on how to maximize their ROI of their market research budgets. Which keeps our clients satisfied.

Real Time Online Reporting Service

Our clients are able to use the advanced technology to access the Quantitative research results instantly and securely

Transparent Operations

Clients are able to access and monitor our working process during the fieldwork operations. Not only are they are able to monitor the project progress, clients can directly listen or read interviews.

Unmatched Quality Data

Our team ensures that the questionnaires use to collect data are 100% reviewed and edited. Our quality assurance measures include pre-preparation, active fieldwork and post fieldwork. With quality assurance being conducted by our independent quality control unit, its highly unlikely that a miss-filled or counterfeit interview can reach the data analysis.

Diversity

Our multinational team of interviewers understands the region's diversity. It enables us to conduct projects in 5 different languages and understand all the cultural diversity of the region, especially local population.

Research Techniques

We utilize all market research techniques including Quantitative, Qualitative, Mystery Shopping, Competitive Analysis and more!

Direct Facilitation

All SWAT Senior and Fieldwork Management including Supervisors, Editors, and Controllers are dedicated to ensure every questionnaire is completed adequately and with quality standards. We pay the utmost attention to the quality of our work from interviewer selection to the final questionnaire data entry and delivery.

Our Quality Standards

SWAT values quality standards so the quality control process ensures our fieldwork is always delivered to the highest standards. The project management runs all operations with diligence and dedication. We keep our clients well informed through every stage of the project. SWAT adheres to the ESOMAR quality standards at all times.
As an ESOMAR Member, SWAT complies with the ICC/ESOMAR International Code of Marketing and Social Research Practice.